Fair and Transparent Policies for a Smooth Travel Experience
At Tik Traveller, we value flexibility and clarity. This policy outlines the terms for cancellations and refunds when using our platform to book travel services, ensuring you are always informed and in control.
You may cancel your booking at any time before the scheduled date of travel. To do so, please reach out to our support team via email or our website’s contact form. Please note that each airline, hotel, or provider has its own cancellation rules, which we must follow.
Approved refunds are typically processed within 7–14 business days and will be returned to the original payment method. Processing time may vary based on the payment gateway or financial institution involved.
If you wish to modify your booking details—such as travel dates or destinations—please contact our support team. Change requests are subject to availability and the provider’s change policy. Additional charges may apply.
Certain services, especially those under discounted or last-minute deals, may be marked as non-refundable. These terms are displayed clearly during the booking process and cannot be modified after confirmation.
If you have questions about a cancellation or refund, feel free to get in touch with our customer care team:
+1-(866) 809-5078*Tik Traveller is a third-party travel platform and does not control the cancellation or refund policies of airlines, hotels, or other service providers. Always refer to the respective provider's terms before booking.